Thank you for bring on the *fine print *angle but before I venture on that
line let me clarify that, upon sign-on for a new tariff no new T & C are
forward, be it by message or otherwise. The sign-on is as simple as a pay
for new bundles no reference is made to anything apart from you noting the
subtraction of what you had.
Back to the *fine print* issue; assuming that it is there. This has been
discussed in this list one time too many! The dishonesty of corporates when
it gets to fine print is disgusting to say the least. For the simplest of
things they would put in some fine print in some technical law-jargon which
not many would note until they have been bitten. It\’s time corporate
started acting honestly.
On Mon, Jan 25, 2021, 2:24 PM Odhiambo Washington <firstname.lastname@example.org>
> On Sat, 23 Jan 2021 at 14:52, Twahir Hussein Kassim via kictanet <
> email@example.com> wrote:
>> Picture this…
>> You go to your favourite supermarket, BUY a packet of milk PAY for it
>> then you realise you actually need more and you go back inside get a carton
>> of milk and pay for it. As you now pack onto your trolley, the cashier
>> picks the packet you earlier bought and tells you OUR POLICY IS THAT you
>> only retain the 1 packet if you buy 1 packet, now that you bought a carton
>> we have to take the 1 packet you earlier bought! OUTRAGEOUS don\’t you think?
>> This is What AIRTEL ACTUALLY DOES! I have been on UNLIMINET 1000 for
>> ages, had accumulated 30+GBs of data and due to my increased usage of calls
>> decided to upgrade to UNLIMINET 2000. PAP all the 30+ GB were CONFISCATED
>> as POLICY HAS IT that you only carry forward GBs on the same tariff! Mind
>> you I HAD BOUGHT and accumulated the 30+ GBs…
>> [image: Capture.PNG]
>> Airtel should be honest and state *#SwitchTOAirtel and
>> Telcos are getting out of hand! First it was SAFARICOM
>> repossessing numbers now its Airtel taking what is NOT theirs, once one has
>> bought something that thing is NO LONGER the sellers but its ownership has
>> moved to the buyer!
>> So very disappointed in AIRTEL, I used to believe they *WERE *the honest
>> network (past tense!)!
> Your analogy is only correct until the point where the T&Cs are brought to
> the table.
> So, according to me, the problem here is simple – you did NOT read their
> Even Safaricom used to do this with some bundle that they had and TBH, I
> don\’t remember anyone complaining about it.
> Now we just need to find out if Telkom and JTL are the exceptions in this
> saga. I highly doubt it.
> When you _CHANGE_ a tariff, it only makes sense that you want your new
> service level to adhere to the new tariff, not to the old and the new – the
> old ceases, the new takes over.
> Best regards,
> Odhiambo WASHINGTON,
> +254 7 3200 0004/+254 7 2274 3223
> \”Oh, the cruft.\”, grep ^[^#] 🙂
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