M-pesa not working – resilience mechanisms needed

Today, Safaricom M-pesa has not been working.

M-Pesa has been successful in promoting financial inclusion, especially for
marginalized communities.

M-pesa is a widely used mobile payment system in Kenya, and the government
has based many of its payments on this platform. Local governments also
base their rates and parking collection on M-pesa.

Which other services use M-pesa as the only mode of payment?

The downtime of M-pesa raises concerns about the country’s dependence on a
single payment platform and the need for resilience mechanisms for this
critical national infrastructure.

To mitigate the risks of downtime, it may be wise to consider additional
payment systems and ensure that the existing infrastructure is robust and

Best Regards
Mwendwa Kivuva