M-pesa not working – resilience mechanisms needed

On Tue, Jan 9, 2024 at 1:36 PM Mwendwa Kivuva via KICTANet <
kictanet@lists.kictanet.or.ke> wrote:

> Today, Safaricom M-pesa has not been working.
> M-Pesa has been successful in promoting financial inclusion, especially
> for marginalized communities.
> M-pesa is a widely used mobile payment system in Kenya, and the government
> has based many of its payments on this platform. Local governments also
> base their rates and parking collection on M-pesa.
> Which other services use M-pesa as the only mode of payment?
> The downtime of M-pesa raises concerns about the country’s dependence on a
> single payment platform and the need for resilience mechanisms for this
> critical national infrastructure.
> To mitigate the risks of downtime, it may be wise to consider additional
> payment systems and ensure that the existing infrastructure is robust and
> secure.

That the govt favors M-Pesa is a problem, I think.
While the citizens haven’t quite embraced Airtel Money and Telkom’s T-Kash
and Quitel Money, the govt should base it’s payment systems on ALL of them.