M-PESA charges go up! Effects of taxation on telecoms and fintech.

Safaricom PLC and other mobile money operators have reviewed their charges
after the enactment of the Finance Act 2023. M-PESA mobile transfer charges
have gone up from 12% to 15%.

At the same time, the excise duty rate for call, SMS, and Internet has gone
down from 20% to 15%.

Is Financial inclusion in danger? Will users go back to the cash economy?
As we fiddle with taxation in the digital space, is there cost-benefit
analysis advising these decisions?

Best Regards,
Mwendwa Kivuva, Nairobi, Kenya