On Fri, 10 Jul 2020 at 17:03, Victor Kapiyo via kictanet <
> Hi Listers
> I saw someone complaining about sim swap fraud online. Other than users
> being advised to call Safaricom customer service, would anyone know what
> the Communications Authority is doing about this?
> Also, has anyone ever tried to do a Mpesa paybill reversal successfully.
> Seems like the reversal service does not work for payments made to
> businesses and well, tunaomba Serikali.
If the reversal is initiated by the receiving merchants, it works smoothly.
But the customer cannot reverse for obvious reasons.
Mwendwa Kivuva, Nairobi, Kenya
> kictanet mailing list
> Twitter: http://twitter.com/kictanet
> Facebook: www.facebook.com/KICTANet/
> Unsubscribe or change your options at
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people\’s times and bandwidth,
> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
kictanet mailing list