Safaricom repossessing numbers (What the heck!)

Brian,

I can understand your frustration. However, dialogue is important. Let\’s
face this with cool level heads focused on getting what\’s right resolved.

On Mon, Oct 5, 2020, 12:08 PM Brian Munyao Longwe via kictanet <
[email protected]> wrote:

> Hi Grace,
>
> How will talking to the perpetrator of this offence solve the issue? I
> think that this discussion is better held with Ministry of Information –
> especially because of their recent obsession with digital identity
> management. Once a clear, policy level position is arrived at, it would be
> trivial for CA to instruct operators accordingly.
>
> This is not just a consumer issue – it impinges on constitutional rights.
>
> Thanks,
>
> Brian
>
>
>
> On Thu, Sep 24, 2020 at 3:10 PM Grace Githaiga via kictanet <
> [email protected]> wrote:
>
>> Hi Brian
>>
>> This debate is still alive. You may have missed the communication on
>> \’Talk to series\’. We are finalizing plans on when to hold \’Talk to
>> Safaricom\’ where all your concerns will be addressed. All the queries
>> raised that Steve did not respond to will be tackled.
>>
>> Stay tuned for the dates.
>>
>>
>> ———————————————————————————-
>>
>> *Grace Githaiga*
>>
>> Twitter: @ggithaiga
>>
>> Skype: gracegithaiga
>>
>> Linkedin: www.linkedin.com/in/gracegithaiga
>>
>>
>> .*..**the most important office in a democracy is the citizen. So, you
>> see, that’s what our democracy demands. It needs you!—-Barrack Obama.*
>>
>> ——————————
>> *From:* kictanet >> [email protected]> on behalf of Brian Nyali via kictanet <
>> [email protected]>
>> *Sent:* 22 September 2020 12:22 PM
>> *To:* [email protected] <[email protected]>
>> *Cc:* Brian Nyali <[email protected]>
>> *Subject:* Re: [kictanet] Safaricom repossessing numbers (What the heck!)
>>
>> Good afternoon,
>>
>> I have keenly followed this thread and unfortunately it has gone cold. I
>> really hope this conversation and issues highlighted won\’t just end here
>> in our inbox or as an archived thread.
>> *To the CA team and Telcos;* can there be better ways of handling this
>> because it is an everyday problem that we continue to face and the damage
>> that can be done/ is being done is costly to those affected.
>>
>> On Thu, 17 Sep 2020 at 07:33, Grace Mutung\’u via kictanet <
>> [email protected]> wrote:
>>
>> Accidental Airbnb account takeover linked to recycled phone numbers
>> The article shows the extent of recycled phone numbers problem. It gives
>> tips to app owners and developers on dealing with the problem. But
>> ultimately, telecos have to recognise that the phone number is used as a
>> digital identity for authentication. They have to find better ways of
>> getting consumers to delink their number from linked services before
>> retiring /recycling a number.
>> Link to article:
>> www.scmagazine.com/home/security-news/vulnerabilities/accidental-airbnb-account-takeover-linked-to-recycled-phone-numbers/
>>
>> On Thursday, 10 September 2020, Keith Andere via kictanet <
>> [email protected]> wrote:
>>
>> Listers,
>>
>> I cannot articulate this important discourse better than what colleagues
>> have already shared, Indeed these are only a tip of the iceberg as far as
>> this mess goes. it is totally unfortunate. I would be interested to know,
>> what is safaricom\’s policy on right to be forgotten for the subscriber who
>> loses their number(s)?
>>
>> Best
>> Keith
>>
>> On Thu, Sep 10, 2020 at 8:54 AM Solomon Mbũrũ Kamau via kictanet <
>> [email protected]> wrote:
>>
>> Dear all,
>>
>> Safaricom and all telcos should ensure that consumers do not lose their
>> details, without informing them. It\’s unfortunate that when one is outside
>> the country loses a number, which is connected to almost every online
>> service.
>>
>> Let\’s hear, from any telcos or the regulator\’s representative onlist.
>>
>>
>>
>> On Wed, 9 Sep 2020 at 22:37, maria@afrikaict via kictanet <
>> [email protected]> wrote:
>>
>> Ndugu Brian & Listers!
>>
>> That is just wrong! Well, it happened to me to! But it’s my US No. that
>> was used remotely! My Facebook Account was HACKED and too much drama
>> happened! I SHUT MY FB ASAP!
>>
>> That one of yours Ndugu Brian, it ain’t an innocent mistake! That’s 100%
>> IDENTITY THEFT and you should move to court to RECLAIM your no.! How much
>> MPESA is that person collecting purporting to be BRIAN LONGWE? THAT’S
>> WHATSAPP!
>>
>> Pole Tena,
>> Dr. Maria Ngunyi
>>
>> On Wednesday, September 9, 2020, Brian Munyao Longwe via kictanet <
>> [email protected]> wrote:
>>
>> The person who Safaricom gave my line to just changed by Facebook
>> password… I had to act very fast to interrupt the takeover of my account
>> and re-change the password.
>>
>> This is insane! See below… I am in Malawi so imagine if I didn\’t just
>> happen to be looking at my email when the alert came in?
>> [image: image.png]
>>
>>
>> On Tue, Sep 8, 2020 at 8:00 AM Mutemi wa Kiama via kictanet <
>> [email protected]> wrote:
>>
>> The more and more I read sentiments here the more and more I see a case
>> for a class-action suit against Safaricom. I thought I had suffered alone,
>> I am glad I\’m not alone.
>>
>> Warm regards,
>>
>> Edwin Kiama
>>
>> Thoughts become things… choose the good ones!
>>
>>
>>
>>
>> *—————————————————————————————————————————–
>> *
>> *Public Intellectual, Social Justice *& Social Accountability *Entrepreneur,
>> Strategic Planning & Organizational Development* *Facilitator,
>> Strategic **Communications,** Movement Building Coach, Human Rights
>> Defender, *
>>
>> *#DevolutionIsRevolution Champion. *
>>
>> *The Wanjiku Agenda Kenya Foundation (WAKenya) *Ordinary, fearless
>> Kenyans.
>> www.linkedin.com/in/edwin-mutemi-wa-kiama-1aa51615/
>> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com
>> www.facebook.com/wanjikurevolutionkenya
>> https://twitter.com/WanjikuRevolt
>> https://twitter.com/MutemiWaKiama
>> www.scribd.com/wmkenya
>>
>> \”Never doubt that a small group of thoughtful, committed people can
>> change the world. Indeed, it is the only thing that ever has.\”
>> *~Margaret Mead*
>>
>>
>> On Tue, Sep 8, 2020 at 8:31 AM Beryl Aidi via kictanet <
>> [email protected]> wrote:
>>
>> I agree with Washington\’s sentiments, especially given that Safaricom\’s
>> biggest earnings come from data and Mpesa. Furthermore, in some countries,
>> the numbers often revoked are not even registered, as in those lines one
>> acquires at the airport from a vending machine. But in Kenya where we have
>> by law have to register each number, the terms of qualifies as an active
>> use should be reviewed given all the arguments that have been raised
>> concerning identity, privacy and security issues,
>> Best
>> Beryl
>>
>>
>> On Mon, Sep 7, 2020 at 11:36 PM Odhiambo Washington via kictanet <
>> [email protected]> wrote:
>>
>> This is all well n good. The blanket of transactions then needs to
>> include mpesa tx.
>>
>> On Mon, 7 Sep 2020, 16:21 Stephen Chege via kictanet, <
>> [email protected]> wrote:
>>
>> Hi Brian,
>>
>>
>>
>> We are very sorry for your experience, and thank you for taking time to
>> discuss the matter with us and also raise it in this forum.
>>
>>
>>
>> For some context, Safaricom’s adheres to global best practice as set out
>> by the ITU who state that a mobile number assigned to you should be topped
>> up at least once every 90 days in order to be considered an active
>> customer. Further, the Communications Authority’s reporting requirements
>> indicate that a number needs to undertakes a chargeable transaction within
>> 90 day period for it to be considered active. This includes, the making of
>> any chargeable outbound calls, sending chargeable SMSes, accessing mobile
>> data services or re-charging of your account.
>>
>>
>>
>> This is because numbering resources are limited, hence necessitating
>> their efficient use by Mobile Network Operators (MNOs). Notably, MNOs have
>> now exhausted the 07XXXXXXXX series, requiring the addition of the
>> 01XXXXXXXX for mobile subscribers. Related to this, Safaricom and other
>> MNOs need to demonstrate to the CA that existing numbers allocated to them
>> are active and in use prior to being allocated a new mobile prefix. As a
>> result of this, unfortunately MNOs are unable to accommodate indefinite
>> assignment of numbers to customers, particularly where there is no usage.
>>
>>
>>
>> To communicate the above to our customers, we clearly state in our
>> Conditions of Use of our Services that customers are required to have a
>> chargeable transaction within 120 days (an extra 30 days over and above the
>> standard 90 days) in order to keep their numbers active. In the absence of
>> the same, the Conditions further state that we reserve the right to
>> deactivate and recycle the number assigned to a customer due to inactivity.
>>
>>
>>
>> In your particular case, we note that you had not topped up the number
>> since November 22nd 2019. We further note that there was no chargeable
>> transaction for a period of at least 120 days. We sent you several
>> notifications via SMS (at least three according to our customer care team)
>> before the number was recycled to request that you recharge so that it did
>> not expire. These notifications are standard practice for all customers
>> whose numbers are in a similar state.
>>
>>
>>
>> Regarding the identity issue, we encourage all customers to ensure their
>> relevant number remains active for as long as they may need it. It is also
>> worth mentioning that several of the sites you have mentioned also have
>> alternate means to enable users to either change their number to a new one,
>> or to switch their authentication method as necessary.
>>
>>
>>
>> I am available to engage further with you on this if needed.
>>
>>
>>
>> Thanks
>>
>>
>>
>> Steve
>>
>> *Chief Corporate Affairs Officer*
>>
>> *Safaricom PLC*
>>
>>
>>
>>
>>
>> *From:* kictanet >> [email protected]> *On Behalf Of *Brian Munyao Longwe
>> via kictanet
>> *Sent:* Monday, September 7, 2020 2:13 PM
>> *To:* Stephen Chege <[email protected]>
>> *Cc:* Brian Munyao Longwe <[email protected]>
>> *Subject:* Re: [kictanet] Safaricom repossessing numbers (What the heck!)
>>
>>
>>
>> This is clearly a (big) problem.
>>
>>
>>
>> I sincerely hope that folk at MOICT and CA are following this discussion.
>> This is squarely a policy/regulatory issue. SAfaricom is not going to
>> \”help\” anyone of their own volition.
>>
>>
>>
>> Mblayo
>>
>>
>>
>> On Mon, Sep 7, 2020 at 11:24 AM Eric Mugendi via kictanet <
>> [email protected]> wrote:
>>
>> Interesting subject. I bought a line recently, and I now get reminder
>> texts from Dlight that are meant for someone named Jane Kosgei reminding
>> her to make daily payments. The line was also used to take a loan on
>> Branch, who are also sending reminders that this needs to be paid. It was
>> used to set up a Facebook account, and Lord knows which other accounts I am
>> yet to discover.
>>
>> As far as I\’m concerned, I bought a new line, and it\’s not my job to
>> reach out to these people and ask them to remove my number. I\’ve tried with
>> Dlight, but they still send texts every day. The service provider should
>> alert you when you buy a new line showing which services it is subscribed
>> to, or is this too much to ask?
>>
>>
>>
>> *Eric Mugendi*
>>
>> about.me/mugendi
>>
>> [image: Image removed by sender. Eric Mugendi on about.me]
>>
>>
>>
>>
>>
>>
>>
>> On Mon, 7 Sep 2020 at 11:11, simiyu mse via kictanet <
>> [email protected]> wrote:
>>
>> I remember losing a number that way before mpesa became a thing. The
>> inconvenience was simple, notifying people of your change in number, losing
>> a few deals and life resumed. Not so much anymore with mpesa, ecitizen,
>> KRA, and many other 2FA services being linked to this number.
>>
>>
>>
>> I believe with Mpesa effectively acting as a bank account for people now,
>> the current quiet 6 month countdown is not very ergonomic. With people
>> using other providers as primary and keeping the safaricom line as
>> secondary/mpesa/ecitizen etc, it is time Safaricom introduced notification
>> methods on this pending loss of line. I mean we get birthday texts, it is
>> not any more difficult to implement.
>>
>>
>>
>> Either by sending emails a month to expiry, texts to your primary line
>> (the saf one in this case) and/or a secondary line. Even option for next of
>> kin. This gives one an option to salvage the issue before it turns quite
>> tumultuous. With our numbers being our identity in very many services.
>>
>>
>>
>> I remember Big Green was handing over KSh. 500m of unclaimed assets to
>> UFAA a short while ago, so there is alot done right, this just needs mild
>> sanding.
>>
>>
>>
>> Regards.
>>
>>
>>
>> On Sat, Sep 5, 2020, 1:30 PM Barrack Otieno via kictanet <
>> [email protected]> wrote:
>>
>> Listers,
>>
>>
>>
>> I think it might be good to give a right to reply to Safaricom on this
>> issue, not sure if Steve is still on the list or if this issue has been
>> brought to his attention. I personally would like to be educated on the
>> current state of affairs.Many folks are buying simcards for frivolous
>> reasons and throwing them away, i guess it is a tough balance for the
>> Telcos and
>>
>>
>>
>> On Sat, 5 Sep 2020, 10:16 am Wainaina Mungai via kictanet, <
>> [email protected]> wrote:
>>
>> Pole sana Brian,
>>
>>
>>
>> On this one, many people can relate. I look forward to a solution that
>> will ensure we get to keep our lines and have to give express authority to
>> have the same transfered.
>>
>>
>>
>> Wainaina
>>
>>
>>
>> On Sat, 5 Sep 2020, 08:21 Twahir Hussein Kassim via kictanet, <
>> [email protected]> wrote:
>>
>> Totally agree with you Maria!
>>
>>
>>
>> On Fri, Sep 4, 2020, 10:37 PM maria@afrikaict via kictanet <
>> [email protected]> wrote:
>>
>> Hi Brian and Listers:
>>
>>
>>
>> That’s odd but understandable. Have had my Safcom for the 20 years I have
>> been Washington DC Diaspora and yes there are times I have been gone for
>> several months fortunately not YEARS at a go!
>>
>>
>>
>> So the secret is just loading enough airtime and doing one small
>> transaction like buying airtime once a month!
>>
>>
>>
>> I did however have a shocking one with my Telkom Kenya line I have used
>> for 18 months 0770722018 just rudely assigned to someone else yet I was
>> MOSTLY in Kenya and used this LINE DAILY as the BETTER MORE AFFORDABLE
>> OPTION!
>>
>>
>>
>> Our Telcos can be RIDICULOUS in “FOLLOWING” set out regulations in a VERY
>> SELECTIVE MANNER!
>>
>>
>>
>> My SAFCOM MY MAISHA MY IDENTITY! I feel for you Ndugu Longwe, That one
>> fight it out hata kama ni KORTINI!
>>
>>
>>
>> My two cents take on the matter!
>>
>>
>>
>> Baraka,
>>
>> Maria
>>
>> On Friday, September 4, 2020, Brian Munyao Longwe via kictanet <
>> [email protected]> wrote:
>>
>> Hi folk,
>>
>>
>>
>> It\’s been a long time. I hope you are all well?
>>
>>
>>
>> So – mimi niko na issue.
>>
>>
>>
>> My Safaricom number 0715964281 has apparently been repossessed and sold
>> to someone else. The other day I opened up my Safaricom app to send some
>> m-pesa to my daughter as she transits through Nairobi from Malaysia and
>> shock on me! It displayed the name as \”Beatrice Chelangat\”
>>
>>
>>
>> As many of you know – I have been \”diaspora\” for a good number of years
>> (close to 9) and am currently based in Malawi. I went to the Kenyans in
>> Malawi Whatsapp group and mentioned the issue and was told that my line is
>> gone because I failed to top up in over 6 months. (This is very true, I
>> think the last time I used the line was more than 8 months ago).
>>
>>
>>
>> What I find surprising is that this has never been a problem in the
>> preceding 9+ years that I have been diaspora. My line has many times gone
>> more than 6,7,8 months without a topup – but always \”wakes up\” when I load
>> airtime. And m-pesa has always worked. What gives?
>>
>>
>>
>> I am distressed because my m-pesa, my e-Citizen, NTSA, bank accounts and
>> many other digital assets / identity related items are linked to this
>> number which I have had for the past 15+ years. My digital identity (and
>> that of many others in similar predicament) is at risk. How did CA allow
>> this kind of reappropriation to happen without an extensive process?
>>
>>
>>
>> I would expect that at a minimum – after the expiry of a period of
>> non-use, and several alerts sent to the number Safaricom (or any other
>> mobile operator) should publish a gazette notice listing numbers (and
>> associated registered persons) they want to deactivate/repossess and allow
>> a period (3 months?) for the owners to claim their number. At the end of
>> this period then admittedly no one should complain.
>>
>>
>>
>> Otherwise as far as I am concerned I have just been the victim of a
>> sim-cloning scam perpetrated by the same company that provides me with the
>> telecoms service!
>>
>>
>>
>> I would like to hear what the thoughts of the many much brighter people
>> than me on this group are….
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Mblayo
>>
>>
>>
>>
>>
>>
>>
>> —
>>
>>
>> **************************** Dr. Mary Ngunyi*
>>
>> *Afrika ICT Strategies Inc.*
>>
>> *Technology Consultant*
>>
>> *US:1-301-642-5345;KE:+254-733-503-110;770722018;722802420*
>>
>> *[email protected] <[email protected]> *
>>
>>
>>
>> This message contains privileged information protected under
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>>
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>> sector in support of the national aim of ICT enabled growth and development.
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>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
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>>
>>
>> C2 – Safaricom Internal
>>
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>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
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>> online that you follow in real life: respect people\’s times and bandwidth,
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>> not spam, do not market your wares or qualifications.
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>> for people and institutions interested and involved in ICT policy and
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>> sector in support of the national aim of ICT enabled growth and development.
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>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>>
>>
>> —
>> Beryl
>> ***********************************************
>> Beryl Aidi
>> Freelance Campaign and Communication Specialist
>> Skype: beryl.aidi
>> Twitter: @thespannergal
>>
>> Darkness cannot put out the Light. It can only make God brighter. —Author
>> Unknown.
>>
>>
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>> _______________________________________________
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>> lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com
>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>>
>>
>> —
>>
>>
>> **************************** Dr. Mary Ngunyi *
>> *Afrika ICT Strategies Inc.*
>> *Technology Consultant*
>> *US:1-301-642-5345;KE:+254-733-503-110;770722018;722802420*
>> *[email protected] <[email protected]> *
>>
>> This message contains privileged information protected under
>> INTERNATIONAL privacy and security laws. If you receive this message by
>> error do not circulate it, it is an infringement on Afrika ICT Strategies
>> Inc., and the writer\’s personal privacy and data protection rights.
>> Destroy and do not CIRCULATE. If this message reaches you by error, please
>> destroy and do not FORWARD
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>>
>> _______________________________________________
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>>
>> Unsubscribe or change your options at
>> lists.kictanet.or.ke/mailman/options/kictanet/solo.mburu%40gmail.com
>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>> _______________________________________________
>> kictanet mailing list
>> [email protected]
>> lists.kictanet.or.ke/mailman/listinfo/kictanet
>> Twitter: http://twitter.com/kictanet
>> Facebook: www.facebook.com/KICTANet/
>>
>> Unsubscribe or change your options at
>> lists.kictanet.or.ke/mailman/options/kictanet/kephand%40gmail.com
>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>>
>>
>> —
>> Keith Andere
>> Internet Governance | Policy | Cyber Peace & Security | Sustainable
>> Development
>> W: wa.me/+254722565212 <wa.me/254722565212>
>> E: [email protected] / [email protected]
>> Twitter: @AndereKE
>> Skype: Keithess
>> LinkedIn <www.linkedin.com>
>> [image: linkedin icon] <www.linkedin.com/ke/andereke> [image:
>> twitter icon]
>> *Please consider the data privacy and confidentiality of this e-mail or
>> it\’s contents.*
>>
>>
>>
>> —
>> Grace Mutung\’u
>> Skype: gracebomu
>> @Bomu
>> PGP ID : 0x33A3450F
>>
>>
>> _______________________________________________
>> kictanet mailing list
>> [email protected]
>> lists.kictanet.or.ke/mailman/listinfo/kictanet
>> Twitter: http://twitter.com/kictanet
>> Facebook: www.facebook.com/KICTANet/
>>
>> Unsubscribe or change your options at
>> lists.kictanet.or.ke/mailman/options/kictanet/b.m.nyali%40gmail.com
>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>>
>>
>> —
>>
>> *Kind regards, *
>> *Brian M. Nyali.*
>> _______________________________________________
>> kictanet mailing list
>> [email protected]
>> lists.kictanet.or.ke/mailman/listinfo/kictanet
>> Twitter: http://twitter.com/kictanet
>> Facebook: www.facebook.com/KICTANet/
>>
>> Unsubscribe or change your options at
>> lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com
>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people\’s times and bandwidth,
>> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
> _______________________________________________
> kictanet mailing list
> [email protected]
> lists.kictanet.or.ke/mailman/listinfo/kictanet
> Twitter: http://twitter.com/kictanet
> Facebook: www.facebook.com/KICTANet/
>
> Unsubscribe or change your options at
> lists.kictanet.or.ke/mailman/options/kictanet/twahir%40hussein.me.ke
>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people\’s times and bandwidth,
> share knowledge, don\’t flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>

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