Report – Content Moderation of Kiswahili on Social Media Platforms
On Mon, Jan 13, 2025, 14:28 Andrew Kipkebut via KICTANet <
[email protected]> wrote:
> This is great , however Involving NLP (Natural Language Processing)
> stakeholders/experts is a crucial step in addressing the challenges of
> moderating Kiswahili content effectively.
> Kind regards,
>
> Andrew K Kipkebut PhD.
> Lecturer /Coordinator Innovation and Business Incubation
> Kabarak University,
> Phone:0719499615.
> Homepage <www.kabarak.ac.ke/innovations> | Linkedin
> <www.linkedin.com/in/dr-andrew-kipkebut-phd-14578a206/?trk=public_post_feed-actor-image&originalSubdomain=ke>
> | Google scholar
> <scholar.google.com/citations?user=gQDrrtcAAAAJ&hl=en>
>
>
> ———————————————————————————————-
> *Innovation is the specific instrument of entrepreneurship*
>
> ————————————————————————————————
>
>
>
> On Mon, Jan 13, 2025 at 2:11 PM Victor Kapiyo via KICTANet <
> [email protected]> wrote:
>
>> This report investigates how social media platforms moderate Kiswahili
>> content, focusing on Kenya and Tanzania due to their large
>> Kiswahili-speaking populations and differing approaches to moderation.
>>
>> Main findings:
>>
>> The study reveals that Instagram and TikTok are the most popular
>> platforms in the region, with concerns rising about misinformation and hate
>> speech in the Kiswahili online sphere.
>>
>> Three main approaches to Kiswahili content moderation were identified: a
>> global approach (Meta) applying uniform policies, a local approach (TikTok)
>> attempting cultural context consideration but limited by primarily Kenyan
>> moderators, and a multi-country approach (JamiiForums) employing native
>> moderators from each country for better contextual understanding.
>>
>> Content moderation vendors often misrepresent the job’s realities,
>> failing to adequately prepare moderators for graphic content, leading to
>> inconsistencies and inaccuracies in content evaluation.
>>
>> The report highlights the challenges of moderating low-resource languages
>> like Kiswahili, emphasizing the need for more inclusive and representative
>> approaches that account for linguistic diversity and cultural nuances
>> across different East African countries.
>>
>> cdt.org/insights/moderating-kiswahili-content-on-social-media/
>>