Queries as Sh144m missing from e-citizen agencies’ collections

On Thu, Feb 27, 2025, 4:10 AM Victor Kapiyo via KICTANet <
[email protected]> wrote:

> Dear Listers,
>
> According to this article, at least Sh144 million collected by different
> government agencies through the e-citizen platform is missing and cannot be
> accounted for, raising queries of possible embezzlement amid the digital
> shift of government services.million. Also, about Sh1.9 billion was
> recorded by e-citizen as partial, incomplete and duplicated payments, which
> means they were received but not used for the intended purpose by the payer.
>
> Further, the Government Digital Payment Unit, which is in charge of the
> eCitizen platform been in breach of the law as it is not registered as a
> data controller at the Office of the Data Protection Commissioner and has
> no data protection policy.
>
> The platform is also still controlled by a private sector player and the
> government has no full control over it, and has to consult the external
> player for any alteration of the platform including onboarding of new
> services.
>
> Read more:
> www.businessdailyafrica.com/bd/economy/queries-as-sh144m-missing-from-e-citizen-agencies-collections-4940362
>
> Anyone who’s been lucky to get a refund from eCitizen?
>
>
>